All in-stock items that can travel via UPS or FEDEX, ship within 3-7 business days and arrive within 7-10 business days from the ship date. If items are delayed, we'll send you an email. Items ordered together may not arrive together.
Furniture and oversized items usually travel via freight carrier. Most carriers schedule deliveries Monday through Friday between the hours of 9-5. Freight companies will contact you via phone to schedule a delivery date and time that works for you.
When your order is processed, you will receive an email containing a tracking number and later a confirmation when your order has been sent.
Wallpaper, framed artwork, furniture and other bulky or heavy items may incur additional shipping charges. If you'd like a quote before placing your order, please email us.
We can ship many items internationally. Items not eligible for international shipping are indicated in the product description. International shipments may incur additional shipping charges, beyond what is charged at checkout. If you'd like a quote before you place your order, please email us.
Any customs charges or import duty on international orders are the responsibility of the buyer. These fees are not included or covered by The Jungalow. Please contact your local customs office for more information on these charges.
Unless noted otherwise, buyer pays for shipping.
Shipping rate includes insurance unless otherwise specified.
All shipping includes delivery confirmation.
All orders shipping within the state of California are subject to sales tax.
We want you to be happy with your jungalicious purchase! Items can only be returned if they arrive damaged or you receive the incorrect item. Though some items are non-returnable, returns are handled on a case-by-case basis. If there's a problem with your order, please email us right away and we'll do what we can to make it right. Please note:
- Returns may be subject to restocking fees.
- We do not refund original shipping charges and return shipping charges are the buyers responsibility.
- Art prints and wall paper are made to order and are non-returnable. If your order arrives defective or damaged, please let us know within 48 hours.
Damage sometimes occurs in the shipping process, though we do our best to make sure all items arrive in perfect condition. All damage must be reported within 48 hours of receiving the item. Please save all packaging and email us right away. We will arrange replacement or return of the damaged item.
Items noted as 'vintage', 'found', 'handmade' or 'one of a kind' will vary from item to item, and may have imperfections- that's what makes them unique! These imperfections are not considered damage, and these items are sold 'as-is'.